Shipping & Return Policy for Ved Pandey Designs

Shipping Policy:

1. Processing Time:

   • All orders are processed within 2-3 business days.
   • Custom or made-to-order items may require additional time, which will be specified at the time of purchase.

2. Shipping Rates & Delivery Estimates:

   • Shipping charges for your order will be calculated and displayed at checkout.
   • We offer standard and expedited shipping options. Delivery estimates depend on your location and chosen shipping method.

3. International Shipping:

   • We offer worldwide shipping. International shipping rates and times vary based on the destination.
   • Customers are responsible for any customs duties or import taxes that may apply.

4. Order Tracking:

   • Once your order is shipped, you will receive a confirmation email with tracking information.

5. Shipping Issues:

   • If your order is delayed or you encounter any shipping issues, please contact our customer service team for assistance.

Return Policy:

1. Eligibility for Returns:

   • Items can be returned within 30 days of receipt for a full refund or exchange.
   • Items must be unused, in their original packaging, and in the same condition as received.

2. Non-Returnable Items:

   • Custom-made or personalized items are non-returnable.
   • Sale items are final sale and cannot be returned or exchanged.

3. Return Process:

   • To initiate a return, please contact our customer service team with your order number and reason for return.
   • Once your return is approved, you will receive instructions on how to return your item.

4. Refunds:

   • Refunds will be processed to the original payment method within 7-10 business days after receiving the returned item.
   • Shipping charges are non-refundable.

5. Exchanges:

   • If you need to exchange an item for a different size or color, please contact our customer service team to facilitate the exchange process.

6. Return Shipping:

   • Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Contact Us:

If you have any questions or need assistance with your order, please reach out to our customer service team at [batuabag@gmail.com] or call us at [+91-9936722004].