Privacy Policy for Batua Bag

Welcome to Batua Bag! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase, in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

  • Personal Information: When you place an order, we collect personal information such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information: We collect payment information, including credit card numbers, through our secure payment processors.

  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, and pages visited.

2. Legal Basis for Processing Personal Data (GDPR)

We process your personal data under the following legal bases:

  • Contractual Necessity: To fulfill our contract with you when you make a purchase.

  • Consent: When you have given us explicit consent to process your data for specific purposes, such as marketing communications.

  • Legitimate Interests: To improve our services and website, provided that these interests are not overridden by your data protection rights.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your orders and inquiries.

  • To improve our website and customer service.

  • To send you marketing communications, if you have opted in to receive them.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies.

  • Legal Authorities: If required by law or to protect our rights, we may disclose your information to authorities.

5. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser. For more information, please refer to our Cookie Policy.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access and use. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means:

  • Order Information: We will retain your personal information related to any order you place for the period necessary to comply with our legal and reporting obligations, generally seven years.

  • Marketing Communications: If you have consented to receive marketing communications, we will retain your contact information until you opt out or request deletion.

  • Usage Data: We may retain usage data for analysis purposes, but it is typically anonymized and not linked to your personal information.

9. Your Rights Under GDPR

If you are located in the EU, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of your personal data.

  • Rectification: You can ask us to correct inaccurate or incomplete data.

  • Erasure: You can request the deletion of your data under certain conditions.

  • Restriction: You can request that we limit the processing of your data.

  • Data Portability: You have the right to receive your data in a structured, commonly used format.

  • Objection: You can object to the processing of your data under certain conditions.

To exercise these rights, please contact us at batuabag@gmail.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: batuabag@gmail.com
Phone: +91-9310040776
Address: Q1/7, Private Colony, Baghel Chowk, Shri Niwaspuri, South Delhi, 110065 INDIA

Thank you for choosing Batua Bag!

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